TERMS OF SALE

The terms and conditions together with Walvis Eco Food-Service Products (“Walvis Eco”) invoice constitute a contract between the customer and Walvis Eco for the purchase of merchandise (“Contract”). No other terms and conditions shall apply. The contract cannot be varied unless Walvis Eco agrees on explicit writing to alter or modify.

 

Orders

 

By placing an order either via this website (“Site”) or telephone, you agree to purchase the merchandise you selected on the terms and conditions of this site. We will not accept your offer at your discretion.

 

Terms

 

All accounts are payable in currency of the United States federal government. Accounts are deemed past due beyond 15 days of the invoice due date. Interest will be charged on the past due amount at the rate of three percent (3%) per month. In the event the collection of any unpaid balance is placed in the hands of an attorney, the purchaser shall pay reasonable attorney fees and costs of collection to Walvis Eco.

 

Shipping Policy

 

We ship items out as soon as possible, but this cannot always be the same day as your order. Walvis Eco does not offer shipment intercepts or changes of address while shipping is in progress. Orders returned to our warehouse can be re-shipped at the request of the customer. All re-shipped merchandises are subject to 2nd shipping charges. Please visit and review our shipping policy.

 

Return Policy

 

No returns will be accepted without prior approval from Walvis Eco. All items returned after delivery will be subject to a 20% restocking fee. Please visit and review our return policy.

 

Pricing Policy

 

Prices are subject to change without notice. Prices shall be those prevailing at time of order. Prices do not include sales, use, or other taxes.

 

General Policy

Claims regarding invoice adjustments must be submitted to Walvis Eco within 10 days of invoicing.

 

Warranty

 

Walvis Eco states and warrants that products at the time of the shipment conform to descriptions and specifications provided. Except for the express warranties set above, to the extent permissible by applicable law, we disclaim all warranties, expressed or implied, related to the products sold by Walvis Eco through this site including but not limited to any implied warranties of merchantability and fitness for a particular purpose.

 

Remedies and Damages

 

Walvis Eco’s exclusive liability for breach of warranty shall be to replace the non-conforming goods. If replacement is available, Walvis Eco shall have a reasonable time to deliver such replacement goods. In no event shall Walvis Eco be liable for special, incidental, or consequential damages for any breach of warranty, or breach of contract.